A Letter to Verizon
Dear Verizon,
I am writing to express my utter dissatisfaction with the way you have limited the RAZR V3c's functionality. I waited until you released the RAZR to switch over to Verizon, because I wanted to be on the Verizon network and was excited about the RAZR V3c, but after receiving my RAZR I now wish I had stayed with T-mobile.
My complaint is this: why on earth would you take away the customizable Home Keys, only leaving the Down key for your customers to change? I love Motorola phones because of their customizable home keys. The fact that you took away three out of four of them and locked them to applications that, conveniently enough, try to sell me stuff at every opportunity makes me extremely irate. I normally would support you selling services through your phones, but I refuse to condone this blatant disregard for Motorola customers' wishes. By removing the functionality of the RAZR V3c, you have turned what was a remarkable phone into a piece of junk.
I will never buy a ringtone from Get It Now, or use any of your services other than what is included in my contract, or ever recommend you to another person because of this. For the next two years of my contract to be civil, I beg you to release a firmware upgrade to return this functionality to the RAZR V3c. It may just be an easy way to get more income from your customers, but for me it is the backbone of the phone.
Please consider restoring this functionality.
Sincerely,
May Lim
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Physically, it suits me very well. It's the same size(a bit less wide) as my jcrew flippy wallet, so they stack very well together, which makes for easy carrying. It's also got bluetooth, and supposedly a speakerphone, and that's pretty much all i need. The camera seems to have a bunch of unneeded features like light balance and color balance, but it's fun to fart around with. My beef is definitely with the home keys...I'm dependent on Verizon because it's the only good carrier around here, so I have to deal, but I liked being able to change the button applications on other Motorolas.
Getting tired, so the summary is this: good phone if you like the physical traits. I think it's pretty damn thin, but I don't know what else is out there. Feature wise, it's nothing special.
Well!
A rep from Verizon just called me to follow up on the phone, and he apologized for the lock-down, saying there might be a firmware update for the phone but they don't have any release dates planned. He basically said sorry for everything I mentioned, asked if I had any other concerns, and promised to email me when things changed.
I have to admit, I'm somewhat mollified. I'm impressed that they respond quickly to emails submitted on their site, and was impressed with the rep on the phone. I still want that customizability, though. I was re-programming the Intel nurse's phone today (Cingular customer) and it is so much more pleasant to use.
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Ooooh I wish! Good find...too bad Verizon managed to lock down functionality even further. The program that the Verizon phones use (mobile phone tools) also has several features that the tutorial uses cut out of it. It's probably why they took so long to put out the V3c. Bastards. They'll probably never release a firmware upgrade.
Luckily the more time passes, the less I care. Ahh the bliss of forgetfulness.
good luck
I hate it when companies rape their customers in an attempt to squeeze a couple extra pennies out. Arg! Good luck with this!
Also, do you like the Razr phone? I liked it in commercials because it looked so small, but when I saw it in person it was freaking huge! It isn't any thinner than my normal phone, and is extra wide/long. Does it do anything special?